White Visaya KPO Logo

Careers & Job Opportunities

Credit Specialist Representative


· Reviews and resolve credit balances through credit transfers, account corrections and refund request form completion for manual refund check requests.
· Posts debits for approved refunds.
· Resolves Department credit balance inquiries for transfers and refund check requests.
· Understanding of electronic medical record / billing system Pricing Module and fee schedules
· Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure.


· 1+ year of experience with complex refunds to insurance
· Knowledgeable in physician reimbursement and managed care claim payment issues.
· Communication skills and ability to effectively communicate with various levels of management in a multi-disciplinary environment.
· Analytical skills with attention to detail.
· Ability to do math calculations, input data into the computer, and analyze data as requested.
· Ability to possess an adaptable and flexible approach in dealing with a variety of people.
· Must be willing to work onsite in Ortigas, Pasig City

Related Articles

What is the Key to HIPAA Compliance Success?
February 19, 2024

Everyone knows that people with preexisting medical issues do not want their identities made public for

Benefits of Chronic Care Management for Healthcare Providers
February 15, 2024
In this article, we will go into the main points of CCM, discuss its importance for
How to Speed Up Prior Authorizations for Medication
February 12, 2024
The purpose of this article is to explain what prior authorization is and how it applies

Ready to Elevate Your Business?

Join Our Dynamic Team