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Careers & Job Opportunities

Process Trainer (Financial Account)

Responsibilities:

  • Conducts computer training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.
  • Determines system utilization requirements by researching and testing systems.
  • Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy.
  • Maintains safe and healthy training environment by following organization standards and legal regulations.
  • Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Qualifications:

  • Bachelor’s degree holder
  • At least 2 yrs of relevant experience as a Trainer in a BPO setup
  • Must have experience handling financial account
  • Above average communication skills
  • Must be willing to work onsite in Ortigas, Pasig Cit

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