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Careers & Job Opportunities

Technical Support Representative (Drone Account)

Responsibilities:

  • Actively listen to customers to understand their issues or concerns.
  • Receive customer calls to provide step-by-step guidelines for the resolution of a technical issue
  • Educate customers on the features of company products/services to minimize technical challenges

Qualifications:

  • With at least 6 months of BPO experience
  • Must have a working knowledge of basic to hardcore technical troubleshooting
  • Must be honest, goal-oriented, and with integrity
  • Has a Positive Can-Do Attitude
  • Must be willing to report ONSITE

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