Articles

Healthcare business process outsourcing (BPO) is a strategy where healthcare companies outsource their business operations. The primary benefit of healthcare BPO is to allow healthcare companies to allocate more resources toward patient care.  With an increased...

Outsourcing companies can help facilities increase their ROI by eliminating errors in several departments.  The U.S. spends more money on healthcare than any country. Administrators are looking for ways to reduce costs while...

The past nearly two years have had a significant impact on the healthcare industry. The pandemic affected all of our lives in so many ways, including how healthcare facilities are managed. More companies are starting to realize that outsourcing can solve many of the...

The pandemic has changed the way we live our lives in many different ways. Although it has wreaked havoc on our healthcare systems worldwide, it has jumpstarted a necessary change: digital transformation. Let’s look at the direction modern healthcare is pointing...

Telemedicine took its place in the healthcare industry a while ago. But it wasn’t until 2020 that it became mainstream.  Technology is no stranger to the health industry. Innovation has impacted every aspect of healthcare in some...

Customer satisfaction is what separates an average business from a brilliant business. Cultivating this excellent quality means more than doing a good job. A customer experience program is how you take a pattern and turn it into...

Manager in a checkerboard shirt in a meeting with employees With the Great Resignation constantly making headlines in the news, you might have wondered how to keep your staff working smoothly. Staff attrition and staff turnover...

Due to the global Covid-19 pandemic, the telehealth industry has seen massive growth over the past two years. While this growth was both necessary and beneficial for medical professionals and patients alike, it has also led to...

From the second a patient makes an appointment to see their doctor, the provider of their medical services keeps close track of the financial elements related to their specific care and medical needs through specialized medical billing software. This process is...