Articles

Knowing how to manage a global team can have its challenges in today’s virtual work environment, especially if you’ve never done it before.  It would help if you kept in mind several things so that your team can be successful and produce to its highest abilities. The...

With virtual teams becoming a reality for many managers and supervisors, they must learn how to manage these teams remotely.  Let’s look at some of the critical components that make managing virtual teams a success. Hold Consistent Team Meetings Using Video...

HIPAA compliance can get confusing when understanding all the rules and regulations surrounding them regarding HIPAA compliance.  Staying on top of these regulations will help you stay out of trouble when protecting your client’s information. In this post, we will...

Healthcare business process outsourcing (BPO) is a strategy where healthcare companies outsource their business operations. The primary benefit of healthcare BPO is to allow healthcare companies to allocate more resources toward patient care.  With an increased...

Outsourcing companies can help facilities increase their ROI by eliminating errors in several departments.  The U.S. spends more money on healthcare than any country. Administrators are looking for ways to reduce costs while...

The past nearly two years have had a significant impact on the healthcare industry. The pandemic affected all of our lives in so many ways, including how healthcare facilities are managed. More companies are starting to realize that outsourcing can solve many of the...

The pandemic has changed the way we live our lives in many different ways. Although it has wreaked havoc on our healthcare systems worldwide, it has jumpstarted a necessary change: digital transformation. Let’s look at the direction modern healthcare is pointing...

Telemedicine took its place in the healthcare industry a while ago. But it wasn’t until 2020 that it became mainstream.  Technology is no stranger to the health industry. Innovation has impacted every aspect of healthcare in some...

Customer satisfaction is what separates an average business from a brilliant business. Cultivating this excellent quality means more than doing a good job. A customer experience program is how you take a pattern and turn it into...