Business Process Services

Aim for brand loyalty and high levels of customer service while intensifying growth and revenue
The need for competitive business advantage in the midst of global market struggle stimulates every organization to aim for high levels of quality service while intensifying growth and revenue through cost-effective solutions. Achieving these objectives requires unique strategies, advanced technologies combined with excellent customer relationship. Businesses across the globe realize that customer service plays a key role for their differentiation in an increasingly crowded and competitive market. At Visaya KPO, we realize that within each customer contact lies the opportunity to make a connection. Through our contact center service programs, we offer a complete array of inbound delivery solutions to help you boost customer acquisition and retention, grow your brand favorability, and create customers for life. Visaya KPO’s back-office solutions can be integrated with your customer care program to provide an outstanding customer experience, one that is completely seamless for your customers—and highly cost-effective for your business. By helping you to significantly lower overhead costs and streamline your operations, we help position your organization for long-term growth and profitability. Our contact center delivery programs are designed to enrich the customer’s experience across multiple touch points, helping you build long-term loyalty and a reputation for service excellence. By joining our family, and as you invest in our organization, you will be able to build a more sustainable strategy for the future.

Technical Support

Whether you are a manufacturer or a service provider, Visaya can help you with your technical support needs. We have had…

Finance and Accounting

The general accounting principles in the Philippines is based on US standards. Accounting is a labor intensive process…

Management of Back-Office Processes

As your organization grows and the workload of your staff increases to the breaking point, Visaya can help you with your…

Knowledge Management and Processes

In today’s world, information is power. Getting to that information is most of the time, hard to get at. An organization…

Artificial Intelligence and Robotics Process Automation

At Visaya, we can provide various solutions for your artificial intelligence initiatives and deploy robotics process…

Improving Customer Journey and Experience

Your client is most important to keep happy at all times. To keep your client happy at all times, they must go through…

Industries

Healthcare


Education


Travel


Salary Packaging


Manufacturing


Finance and Accounting


Logistics


Technology


Address

Trafalgar Plaza Building

105 HV Dela Costa

Makati City, Philippines 1227

Phone

US Toll Free: +1 (888) 4 VISAYA

US Office: +1 (949) 705-6502

Philippine Office: +63 2 7746-6938

Philippine Office: +63 2 5338-4574

Email

sales@visayakpo.com

About Visaya

Visaya Knowledge Process Outsourcing Corporation started out in 2007 with a handful of employees who dedicated themselves to exemplary and cost-efficient service delivery. As of 2020, we have 1900+ seats across multiple sites in strategic locations across the Philippines.