Client Services Supervisor

Sep 22, 2021 | Dumaguete

Responsibilities:
  • Coordinate and execute service activities, such as onboarding new clients, resolving Service Requests, gathering and compiling data for client meetings, maintaining client files/dashboards and handling day-to-day client requests
  • Facilitate or assist with client reporting
  • Manage relationship between Company and Client(s)
  • Create and maintain contracts and agreements
Qualifications:
  • College degree or comparable work experience
  •  At least 2 years work experience
  • Experience in BPO industry preferred but not required
  • Previous Client Liaison or Project Management experience an advantage
  • Technical (contract) writing skills preferred but not required
  • Above average English communication skills, both verbal and written

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