Healthcare Information Management


Visaya KPO’s HIM services provide hospitals, clinics and group practices with cost effective, technically advanced and flexible solutions. Our variety of healthcare information management programs effectively integrates and balance technology with client needs in delivering high performance services. We deliver accuracy, timeliness, flexibility and security – Everything you require. We are fully HIPAA compliant and follow all protocols necessary to ensure security of information and integrity of all data.


Improve Your Cash Flow

You need is a strong outsourcing partner who can help you face the challenges posed by the healthcare industry. Visaya KPO’s revenue cycle management solutions delivers significant business impact on two critical business outcomes—increased cash flows and reduced costs—with less headache on your part, enabling your operation and your staff to focus on what’s really important – provide superior care to your patients.

Patient Scheduling and Appointment Reminders

Claims Entry

Claims Audit

Eligibility Verification

Rejected Claims Management

Guarantee Accuracy and Timeliness

The trend toward remote coding is accelerating as the benefits of such operations become more visible in the market. Providers of health care are learning that they can eliminate staffing shortages, employee turnover and the ever increasing expenses of recruiting coders by outsourcing the work. Visaya KPO can offer you outsourced coding through secure web-based processes or the utilization of paperless facsimile communication for your medical entity. We will handle your coding needs and we can guarantee efficiency, effectiveness, promptness and accuracy.

Inpatient Coding

Outpatient Coding

Emergency Room Coding

Physician Office Coding

HCC Coding

Let Us Run It For You

We work with provider offices to comply with the National Committee for Quality Assurance (NCQA) in their HEDIS process. Our staff of registered nurses and other medical practitioners are well-trained in the HEDIS Abstraction process. Visaya HIM also has extensive experience in the medical records retrieval process working for payers, national and regional alike. We are a HIPAA compliant organization, audited annually with very strict compliance adherence to ensure the security of medical records.

Medical Document Retrieval

HEDIS Abstraction

HEDIS Over-Reading

Account Development

Business Inquiries

Where to meet

Trafalgar Plaza Building
105 HV Dela Costa
Makati City, Philippines 1227

Say Hello

Toll free: +1 (888) 4 VISAYA
Office: +1 (949) 705-6502
Philippine Office: +63 2 338-4574
About Visaya

Visaya Knowledge Process Outsourcing Corporation (VisayaKPO) was formed to cater to the needs of small to medium-sized companies in the United States to remain competitive in their respective marketplace.

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