Business Process Service

Improving Customer Journey and Experience

Your client is most important to keep happy at all times. To keep your client happy at all times, they must go through an excellent client journey through all facets of their interaction with your organization. That experience must be the focus of a client centric organization. We, at Visaya, has had an extensive experience dealing with the client journey to help your organization grow. We could help you with your inbound and outbound call processes, email, chat and SMS processes, and we can manage your social media processes.

  • EKnowing the Ideal Customer Experience
  • ECreating a Customer Experience Strategy
  • EGoing Omnichannel
  • EDeveloping a Customer Experience Management Program
  • EImproving Call Center Efficiency
  • EA Customer-Centric Company Culture
  • EQuality and Customer Satisfaction

Technical Support

Whether you are a manufacturer or a service provider, Visaya can help you with your technical support needs. We have had…

Mortgage and Loans

Visaya has over 14 years of experience running mortgage projects. Our expertise include…

Management of Back-Office Processes

As your organization grows and the workload of your staff increases to the breaking point, Visaya can help you with your…

Knowledge Management and Processes

In today’s world, information is power. Getting to that information is most of the time, hard to get at. An organization…

Artificial Intelligence and Robotics Process Automation

At Visaya, we can provide various solutions for your artificial intelligence initiatives and deploy robotics process…

Address

Trafalgar Plaza Building

105 HV Dela Costa

Makati City, Philippines 1227

Phone

US Toll Free: +1 (888) 4 VISAYA

US Office: +1 (949) 705-6502

Philippine Office: +63 2 7746-6938

Philippine Office: +63 2 5338-4574