Workforce Programmer

Jul 12, 2021 | Dumaguete, Makati

Join our Workforce Department! We are looking for a Workforce Programmer!

Duties and responsibilities:

  • Innovation of reports, use of Macro VBA for automation
  • Creation of dashboards
  • Generation of reports
  • Building of performance scorecards (agent, lead, manager levels)
  • Maintenance, building and tuning of SQL database
  • Creation and updating of client portals
  • Monitor daily, weekly, monthly and yearly performance (KPIs)
  • At least 2 years experience as an analyst or any position related to workforce
  • Candidate must possess at least a Bachelor’s/College degree in any field
  • Proficient in MS Office
  • Advanced MS Excel Skills
  • Knowledge of general scheduling practices in the outsourcing company* Clear understanding of workforce management
  • Excellent analytical and problem solving skill
  • Excellent interpersonal, written and oral communication skills
  • Able to multitask and adapt to a flexible schedule
  • Knowledge of Visual Basic, SQL and MS Access is a plus
What we Offer?
  • Above – Industry compensation
  • Competitive Salaries
  • 15% Night Differential
  • 24 Leave Credits
  • HMO Coverage after 30 days
  • Exciting Career and Opportunity
  • Fun working Environment
  • Leave Cash Conversion
  • Work from Home Set Up until Further Notice

Apply Now!