We are #hiring for Team Lead!
Responsibilities:
– Support Associates with their questions and inquiries
– Conduct refreshers and cascade updates to Associates
– Facilitates day-to-day team performance monitoring
– Assist in developing key behavior for performance within team span through coaching and feedback
– Engage and recognize team members’ performance
Qualifications:
– Registered Nurse (Philippines)
– At least 2 years of experience in Inbound/Outbound campaigns in a BPO setting
– Competent collaboration skills
– Competent writing and oral communication skills (American or neutral accent)
– Able to multi-task and manage stress effectively
– Strong proficiency in Windows OS, Microsoft Office applications, and CRM
Enjoy the ff. Perks and Benefits:
– 15% Night Differential
– HMO Benefits after 30 days + Add Up to 2 Dependents
– Retirement Benefits
– 24 Leave Credits per year, Convertible to Cash
– Wholistic Employee Wellness Program
Send your resume to: apply@visayakpo.com
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