CREATING meaningful JOURNEYS

Who We Are

Our Story, Our Values, Our Culture

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Global Reach, Local Knowledge

Despite having a global reach, we at Visaya KPO maintain a local touch by understanding and catering to the unique needs of each market we serve. We believe in blending global best practices with local insights for optimal results.

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Innovating with Purpose and Precision

At Visaya KPO, we drive innovation with clear intent and meticulous execution. We continually seek new ideas to improve our services, ensuring they align with our mission and deliver tangible results.

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Empathy-Driven Customer Experiences

Our approach to customer service is deeply rooted in empathy. At Visaya KPO, we strive to understand our clients' needs thoroughly, delivering experiences that exceed expectations and build lasting relationships.

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Thrive Together in a Supportive Environment

We foster a nurturing environment that encourages team collaboration. We believe in growing together, supporting each other's professional development, and working as one to deliver exceptional services to our global clients.

Global Reach, Local Knowledge

Nighttime landscape view of a city

Despite having a global reach, we at VISAYA KPO maintain a local touch by understanding and catering to the unique needs of each market we serve. We believe in blending global best practices with local insights for optimal results.

Innovating with Purpose and Precision

Glowing light bulb

At VISAYA KPO, we drive innovation with clear intent and meticulous execution. We continually seek new ideas to improve our services, ensuring they align with our mission and deliver tangible results.

Empathy-Driven Customer Experiences

Female nurse wearing a face mask

Our approach to customer service is deeply rooted in empathy. At VISAYA KPO, we strive to understand our clients’ needs thoroughly, delivering experiences that exceed expectations and build lasting relationships.

Thrive Together in a Supportive Environment

a team of employees wearing orange

We foster a nurturing environment that encourages team collaboration. We believe in growing together, supporting each other’s professional development, and working as one to deliver exceptional services to our global clients.

Tailored Solutions to Fuel Your Business Growth

Explore Our Comprehensive Services

Contact Center Services

Health Information Management

Finance and Accounting Services

WHY WE Standout

UNMATCHED EXPERTISE
ON YOUR FINGERTIPS
RESILIENT INFRASTRUCTURE UNINTERRUPTED SERVICE
24/7 Availability for Your
End-Customers

Associations & Accreditations

Trusted and Recognized Industry Partnerships

Insights and Industry Trends

Stay Informed with Our Latest Articles

8 Best Practices for Your Digital Customer Experience Strategy
February 17, 2025
Enhance your digital customer experience strategy with these 8 best practices, including personalization,
10 Benefits of Outsourcing in the Philippines
February 17, 2025
Discover the 10 benefits of outsourcing in the Philippines in this comprehensive guide.
VISAYA Elects New CEO; Butch Valenzuela Remains as Chairman
February 5, 2025
Julian Valenzuela, current Chief Operating Officer (COO) of VISAYA, was elected as the

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