Articles

The New Global Normal in Business

The New Global Normal in Business

Almost eight months of the COVID-19 pandemic has changed the landscape of businesses and organizations, with the likelihood that some changes will remain permanent in the new normal. Concerns over maintaining health measures and responding to stark changes in consumer...

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Healthcare Information Management Today

Healthcare Information Management Today

Healthcare Information Management, or HIM, in 2020 finds itself at a time of rising healthcare costs, but also of expanding opportunities through telehealth and outsourcing. In the United States, the only industrialized nation in the world without universal...

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Why Outsource to the Philippines?

Why Outsource to the Philippines?

Among the countries that offer outsourcing solutions for entrepreneurs, the Philippines is one of the best outsourcing countries in the world. This article highlights the main reasons you need to know about outsourcing to the Philippines. Visaya Knowledge Process...

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CHRONIC CARE MANAGEMENT

CHRONIC CARE MANAGEMENT

Everything you need to know about Chronic Care Management and Oncology Care Model CHRONIC CARE MANAGEMENT OVERVIEW Chronic diseases are among the most prevalent and costly health conditions in the United States. The CMS estimates that over two-thirds of Medicare...

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VISAYA Wins Asia’s Most Promising SME

VISAYA Wins Asia’s Most Promising SME

Visaya Knowledge Process Outsourcing Corporation takes home the “Asia’s Most Promising SMEs” Award at the recently concluded Asia Corporate Excellence & Sustainability Awards(ACES) in Bangkok, Thailand. Through ACES, companies and its leaders share a platform to...

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Outsourcing: Why The Philippines?

Outsourcing: Why The Philippines?

A company seeking to outsource any of its business or knowledge processes has no lack of outsourcing firms to choose from, from all around the world. Countries known for their outsourcing markets include India, China, and Malaysia. But as the need for outsourcing has...

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Philippines Best Employer Brand Award of 2019

Philippines Best Employer Brand Award of 2019

Visaya Knowledge Process Outsourcing Corporation is proud to receive this year's PHILIPPINES BEST EMPLOYER BRAND AWARD, in recognition of the company's work in effectively attracting, retaining, and developing talent. Receiving the award was Visaya's Human Resources...

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The Philippine Call Center Scene

The Philippine Call Center Scene

The Philippine Information Technology-Business Process Outsourcing (IT-BPO) industry brings to mind a familiar picture - agents, awake at three o’clock in the morning, doing anything from checking up on a client’s hospital records, to troubleshooting their laptops....

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