Articles
New Office HQ Announcement: A Better Place to Work
Today, we’re thrilled to share the news that VISAYA is moving into a brand-new headquarters. This will be our new home, where we build and grow our team of brilliant minds and continue to impact businesses around the globe. With this exciting news, we would like to...
What is CX and How Can It Benefit Your Business?
Customer experience (CX) has become a critical focus for businesses of all sizes. With the rise of online review sites and social media, customers now have more ways to share their experiences with a brand. The result is an increase in the importance of CX as well as...
7 Reasons To Have An Outsourced Healthcare Contact Center
One of the most critical industries throughout the world is the healthcare industry. Each day, skilled medical staff are in charge of taking care of people and their well-being. These crucial staff members need just as much help in their positions to perform at their...
Myths About Healthcare BPO
Healthcare Business Process Outsourcing (BPO) is extremely popular, and it has become an excellent way for healthcare organizations to cut operational back-office costs. These BPOs typically operate offshore in the Philippines or India, where labor is more...
Help Boost Your Mental Health
How to Manage a Global Team Today
Knowing how to manage a global team can have its challenges in today’s virtual work environment, especially if you’ve never done it before. It would help if you kept in mind several things so that your team can be successful and produce to its highest abilities. The...
How to Manage Virtual Teams
With virtual teams becoming a reality for many managers and supervisors, they must learn how to manage these teams remotely. Let’s look at some of the critical components that make managing virtual teams a success. Hold Consistent Team Meetings Using Video...
Understanding HIPAA’s Privacy, Security and Breach Notification Rules
HIPAA compliance can get confusing when understanding all the rules and regulations surrounding them regarding HIPAA compliance. Staying on top of these regulations will help you stay out of trouble when protecting your client’s information. In this post, we will...
What is Healthcare BPO
Healthcare business process outsourcing (BPO) is a strategy where healthcare companies outsource their business operations. The primary benefit of healthcare BPO is to allow healthcare companies to allocate more resources toward patient care. With an increased...