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Medical Records Retrieval and Outreach

Streamlining Patient Care with Efficient Records Management

Your Trusted Partner for Records Retrieval Solutions

Boosting Efficiency with Secure Medical Records Retrieval

As your trusted partner for records retrieval solutions, VISAYA KPO stands out with its high medical record retrieval rates achieved via a technology-enabled contact center that minimizes inconveniences to the physician’s office. Annually, we manage a chase exceeding millions of medical records, showcasing our vast capacity and expertise. Our Outreach Consultants are seasoned veterans in the retrieval process, equipped with extensive knowledge and experience. 

We pride ourselves on our adaptability, scaling to meet your needs and provider requirements seamlessly. Whether you need assistance with onsite retrieval, fax, mail, secure drop box, remote EMR, or secure FTP, VISAYA KPO is ready to deliver efficient and reliable services, solidifying our position as your trusted partner in records retrieval solutions.

Associations & Accreditations

Trusted and Recognized Industry Partnerships

Contact Center Association of the Philippines Logo
Healthcare Information Management Association of the Philippines
Philippine Economic Zone Authority logo
Health Insurance Portability and Accountability Act Compliant logo
PCI Security Standards Council logo
healthcare financial management association

Our Records Retrieval Service Features

Achieving High Retrieval Rates with Efficiency

Technology-Enabled Contact Center

VISAYA KPO utilizes advanced technology for efficient communication and seamless medical records retrieval.

High Retrieval Rates

Our service boasts high medical record retrieval rates, managing an annual chase exceeding millions of medical records.

Experienced Records Retrievers

Our team consists of highly experienced records retrievers who possess in-depth knowledge of the retrieval process.

Variety of Retrieval Options

We offer a wide range of retrieval options, including onsite retrieval, fax, mail, secure drop box, remote EMR, and secure FTP.

Flexible Scaling

Our services can easily scale to meet your specific needs and provider requirements, ensuring we always provide the right level of support.

Writing Record

Benefits of Our Medical Records Retrieval Services

Boost Efficiency, Reduce Costs, Improve Patient Care

Increased Efficiency

Outsourcing medical records retrieval services to Visaya KPO streamlines the process, enabling healthcare providers to focus more on patient care.

Cost Savings

With Visaya KPO handling the complex task of medical records retrieval, healthcare organizations can significantly reduce operational costs.


Visaya KPO’s services can be scaled up or down based on your needs, offering flexibility and adaptability to accommodate changing requirements.


Our team of Outreach Consultants has extensive experience and knowledge in medical records retrieval, ensuring a smooth and error-free process.


Visaya KPO uses secure methods like onsite retrieval, secure drop box, remote EMR, and secure FTP, ensuring the confidentiality and integrity of your medical records.

Why Choose Us for Retrieving Medical Records?

Experience Exceptional Service, Expert Team, Guaranteed Confidentiality

With VISAYA KPO, you’re choosing a team with years of experience and expertise in medical records retrieval, ensuring a high-quality service.

We offer scalable solutions that can be tailored to fit your specific requirements, ensuring flexibility and adaptability.

Our successful retrieval rates are a testament to our efficiency and commitment, making us a reliable choice for your medical records needs.

Our commitment to security means your sensitive medical records are handled with utmost care and confidentiality.

By outsourcing the retrieval of your medical records to us, you can significantly reduce operational costs and focus more on core healthcare services.

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Have More Questions?

Answering FAQs About Medical Record Retrieval Services

The duration of the retrieval process varies depending on the complexity and volume of the records required, but we always aim for the most efficient turnaround possible.

We ensure data security through stringent protocols, encrypted transfer methods, and compliance with all relevant data protection regulations.

We can retrieve a wide range of medical records, including patient charts, lab results, imaging studies, prescription histories, and more.

Beyond Medical Records Retrieval

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