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Visaya Knowledge Process Outsourcing Corporation
  • ABOUT US
  • SERVICES
    Omnichannel CX Solutions
    Technical Support
    Back Office Support
    Debt Collection
    Customer Experience (CX)
    Health Information Management Services
    Chronic Care Management
    Revenue Cycle Management
    Transitional Care Management
    Medical Records Retrieval
    Telehealth
    Finance and Accounting Services
    General Ledger Maintenance
    Accounts Payable
    Accounts Receivable
    Sourcing and Procurement
    Order Fulfillment
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  • CAREERS
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Visaya Knowledge Process Outsourcing Corporation
Visaya Knowledge Process Outsourcing Corporation

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

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EXPLORE

  • About Us
  • Insights
  • Careers
  • Contact Us

SERVICES

  • Contact Center
  • Health Information Management
  • Finance and Accounting

CONTACT

  • apply@visayakpo.com
  • Privacy Policy
  • Terms of Services

© 2026 VISAYA, LLC. All rights reserved.

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  • About Us
  • Services
  • Industries
  • Careers
  • Insights
  • Press
Contact Center Services
Technical Support
Mortgage Processing
Back Office Support
Debt Collection
Customer Experience (CX)
Health Information Management Services
Chronic Care Management
Revenue Cycle Management
Transitional Care Management
Medical Records Retrieval
Telehealth
Finance and Accounting Services
General Ledger Maintenance
Accounts Payable
Accounts Receivable
Sourcing and Procurement
Order Fulfillment
Healthcare
Education
Salary Packaging
Logistics
Manufacturing
Banking and Finance
Communications, Media, & Technology
Travel
eCommerce
Energy & Utilities
Insurance
Connect With Us
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Chronic Care Management (CCM) Solutions

Transforming Chronic Care Management with VISAYA KPO Solutions

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Maximize Care and Drive Wellness with Our CCM Solutions

Empowering Patient Engagement and Health Improvement

Chronic illnesses significantly impact healthcare in the United States, leading to rising Medicare costs without a corresponding improvement in the quality of care. To address this challenge, Visaya KPO embraces value-based care models, including the Oncology Care Model (OCM) and others, which cater to a range of chronic conditions beyond oncology. 

Our approach focuses on comprehensive patient care coordination, ensuring improved access to medical services, reducing the frequency of emergency room visits, facilitating advanced care planning, and providing vital psychosocial support. By adopting these strategies, we aim to substantially enhance the quality of care for various chronic illnesses, achieving better health outcomes while effectively managing Medicare costs.

Associations & Accreditations

Trusted and Recognized Industry Partnerships

Contact Center Association of the Philippines Logo
Healthcare Information Management Association of the Philippines
Philippine Economic Zone Authority logo
Health Insurance Portability and Accountability Act Compliant logo
PCI Security Standards Council logo
healthcare financial management association

Our Chronic Care Management Solution Features

User-Friendly Platform for Effective Chronic Care Management

Oncology Care Management

We provide a comprehensive, patient-centered approach to managing cancer care, utilizing evidence-based strategies to improve outcomes and patient satisfaction.

Cardiovascular Care Management

Our service focuses on delivering superior care for heart patients, using a tailored approach that monitors health and manages cardiovascular conditions effectively.

Diabetes Care Management

Our specialized service helps individuals manage their diabetes effectively, offering personalized plans that promote healthier lifestyles and prevent potential complications.

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Benefits of CCM Programs

Closing Care Gaps and Boosting Quality Scores

Improved Health Outcomes

By providing consistent monitoring and management, our services enhance the overall health outcomes for patients with chronic conditions such as cancer, heart disease, and diabetes.

Cost Efficiency

Our services aim to reduce healthcare costs by preventing complications, reducing hospital readmissions, and effectively managing chronic conditions.

Enhanced Patient Satisfaction

With a patient-centered approach, we ensure high levels of patient satisfaction through continuous engagement, effective communication, and comprehensive care.

Access to Specialist Knowledge

Our services provide access to specialized knowledge and expertise in managing chronic conditions, ensuring the best possible care for patients.

Improved Health Outcomes

By providing consistent monitoring and management, our services enhance the overall health outcomes for patients with chronic conditions such as cancer, heart disease, and diabetes.

Cost Efficiency

Our services aim to reduce healthcare costs by preventing complications, reducing hospital readmissions, and effectively managing chronic conditions.

Enhanced Patient Satisfaction

With a patient-centered approach, we ensure high levels of patient satisfaction through continuous engagement, effective communication, and comprehensive care.

Access to Specialist Knowledge

Our services provide access to specialized knowledge and expertise in managing chronic conditions, ensuring the best possible care for patients.

Why Choose Us for your Chronic Care Management Needs?

Personalized, Evidence-Based Approach for Convenient Chronic Care

Expertise in Chronic Care

At VISAYA KPO, we have a deep understanding of chronic care management, offering solutions that are backed by years of experience and knowledge.

Comprehensive Services

From monitoring health to managing medications, our solution offers a comprehensive range of services to manage chronic conditions effectively.

Personalized Approach

Our solution is tailored to each patient’s unique needs, ensuring the delivery of personalized and effective care.

Cost-Effective

Our chronic care management solution is designed to reduce healthcare costs by minimizing hospital readmissions and preventing complications.

Patient-Centric

At VISAYA KPO, we prioritize patient satisfaction, making sure that our services meet their needs and exceed their expectations.

Boost Your Business Success with Expert Global Solutions

Trusted Experts to Streamline Your Workflow

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Have More Questions?

Answering FAQs About Chronic Care Management

What are chronic care management programs?

Chronic care management programs are healthcare strategies aimed at improving the health of individuals with long-term, persistent conditions such as diabetes, heart disease, and other chronic ailments.

What are the steps in chronic care management?

The steps in chronic care management usually include patient identification and enrollment, creating personalized care plans, coordinating care across multiple providers, regular health monitoring, adjusting care plans as needed, and patient education and engagement.

What is the goal of chronic care management?

The goal of chronic care management is to enhance patients’ quality of life by managing symptoms, preventing complications, and promoting healthier outcomes through coordinated and continuous healthcare intervention.

What is value-based care?

Value-based care is a healthcare delivery model where providers are compensated based on patient health outcomes, emphasizing quality over quantity of services.

What’s the difference between fee-for-service and value-based care?

In fee-for-service, providers are paid for each service performed, potentially leading to unnecessary treatments. Value-based care, in contrast, aligns payments with patient health outcomes, prioritizing effective and efficient care.

What are your care models?

Our care models include comprehensive chronic care management, focusing on patient-centered approaches like the Oncology Care Model (OCM), and tailored programs for various chronic conditions, emphasizing coordinated, quality care.

Beyond Chronic Care Management

Explore Our Other HIM Solutions

Telehealth

Transitional Care Management

Medical Records Retrieval

Revenue Cycle Management

Ready to Elevate Your Business?

Join Our
Dynamic Team

Explore Career Opportunities
White Visaya KPO Logo

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

Facebook-f Instagram Linkedin

EXPLORE

  • About Us
  • Insights
  • Careers
  • Contact Us
  • Press

SERVICES

  • Contact Center
  • Health Information Management
  • Finance and Accounting

CONTACT

  • apply@visayakpo.com
  • Privacy Policy
  • Terms of Services

© 2023 VISAYA, LLC. All rights reserved.

Visaya KPO HD logo
Connect With Us
  • About Us
  • CONTACT CENTER SERVICES
  • Technical Support Services
  • Loans and Mortgage Processing
  • Back Office Outsourcing Services
  • Debt Collection Solutions
  • Customer Experience (CX) Services
  • HEALTH INFORMATION MANAGEMENT SERVICES
  • Chronic Care Management
  • Revenue Cycle Services
  • Medical Records Retrieval
  • Transitional Care Services
  • Telehealth
  • Finance and Accounting Outsourcing
  • General Ledger Maintenance
  • Accounts Payable Services
  • Accounts Receivable Services
  • Sourcing and Procurement Services
  • Careers
  • Insights
  • Press

Contact Center
Services

  • Outsourced Technical Support
  • Mortgage Process Outsourcing
  • Back Office Outsourcing Services
  • Debt Collection Outsourcing
  • CX Services

HEALTH INFORMATION
MANAGEMENT SERVICES

  • Chronic Care Management
  • Revenue Cycle Services
  • Medical Records Retrieval
  • Transitional Care Services
  • Telehealth

Finance and
Accounting Outsourcing

  • General Ledger Maintenance
  • Accounts Payable Services
  • Accounts Receivable Services
  • Sourcing and Procurement Services
  • Sourcing and Procurement Services