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Careers & Job Opportunities

Accounts Receivable Specialist (Healthcare)

The AR Specialist II is responsible for billing, re-billing, post-payment/account follow-up, and grievance preparation of assigned. Client Hospital Accounts Receivable. Working at a Client site or in a Centralized location, responsibilities may include account maintenance of specialized or multiple payers including state and federal government programs, managed care, commercial and other insurance groups. The AR Specialist may serve as a liaison to clinical auditors, other team members, hospital staff, government
agencies and health plans to facilitate the appropriate and prompt payment of claims.

Responsibilities:

  • Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the
    insurance carrier/providers
  • Update patient demographics/insurance information in appropriate systems
  • Research/ Status unpaid or denied claims
  • Monitor claims for missing information, authorization, and control numbers (ICN/DCN)
  • Research EOBs for payments or adjustments to resolve claim
  • Contacts payers via phone or written correspondence to secure payment of claims
  • Access client systems for payment, patient, claim and data info
  • Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
  • Secure needed medical documentation required or requested by third party insurance carriers
  • Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and
    corporate policy and procedure
  • Utilize provider billing manuals to obtain billing guidelines and requirements
  • Write appeal letters for technical appeals
  • Verifies accuracy of underpayments utilizing contracts and claims data
  • Prepares claims for clinical audit processing in the case of authorization, coding, level of care and/or length of stay
    denials
  • Complete special projects as required.

Qualifications:

  • 2+ years of medical collections/billing experience
  • Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI
  • Intermediate knowledge of third-party billing guidelines
  • Intermediate knowledge of billing claim forms (UB04/1500)
  • Intermediate knowledge of payor contracts
  • Working Knowledge of Microsoft Word and Excel
  • Intermediate working knowledge of health information systems (i.e., EMR, Claim Scrubbers, Patient Accounting
    Systems, etc.)

Preferred Skills:

  • Working knowledge of one or more of the following Patient accounting systems – EPIC, Cerner, STAR, Meditech, CPSI,
    Invision, PBAR, All Scripts, or Paragon
  • Working knowledge of DDE Medicare claim system
  • Knowledge of government rules and regulations

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