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What is CX and How Can It Benefit Your Business?

Customer experience (CX) has become a critical focus for businesses of all sizes. With the rise of online review sites and social media, customers now have more ways to share their experiences with a brand. The result is an increase in the importance of CX as well as its prevalence across industries. Regardless of industry, […]

Myths About Healthcare BPO

Healthcare Business Process Outsourcing (BPO) is extremely popular, and it has become an excellent way for healthcare organizations to cut operational back-office costs. These BPOs typically operate offshore in the Philippines or India, where labor is more cost-effective. But with this, healthcare outsourcing has become synonymous with saving money, and this identity has raised a […]

7 Reasons To Have An Outsourced Healthcare Contact Center

One of the most critical industries throughout the world is the healthcare industry. Each day, skilled medical staff are in charge of taking care of people and their well-being. These crucial staff members need just as much help in their positions to perform at their peak level. This is primarily why healthcare outsourcing exists. Outsourcing […]

How to Manage a Global Team Today

Knowing how to manage a global team can have its challenges in today’s virtual work environment, especially if you’ve never done it before.  It would help if you kept in mind several things so that your team can be successful and produce to its highest abilities. The below article is designed to give you tips for […]