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Visaya Knowledge Process Outsourcing Corporation
Visaya Knowledge Process Outsourcing Corporation

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

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Visaya Inaugurates New Ortigas HQ - VISAYA | Global IT-BPM Company
December 13, 2023

Visaya Inaugurates New Ortigas HQ - VISAYA | Global IT-BPM Company

ORTIGAS CENTER, MARCH 9, 2023 – Visaya Knowledge Process Outsourcing Corporation, a homegrown global player in the IT-BPM Industry, inaugurated its

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  • March 10, 2023

Visaya Inaugurates New Ortigas HQ

ORTIGAS CENTER, MARCH 9, 2023 – Visaya Knowledge Process Outsourcing Corporation, a homegrown global player in the IT-BPM Industry, inaugurated its newest strategic delivery center in Ortigas Center, Pasig City. The event was graced by Visaya’s executives, industry partners, and Coun. Angelu de Leon-Rivera who represented the City Government of Pasig.

The site will serve as the headquarters of its global operations and will provide support to its existing facilities in Dumaguete City in Negros Oriental, Bacolod City in Negros Occidental, and Las Vegas, Nevada in the US. The Ortigas HQ is a positive step towards completing Visaya’s masterplan in opening new facilities in strategic locations to cover the growing needs of both its employees and clients.

In his speech, Visaya President and CEO Butch Valenzuela said, “We must be prepared for global challenges that arise and ensure that, even with these challenges, we provide our clients and employees the right experience. The right experience comes from the people that we have, and we are committed in providing them, with our new and expanded head office, the right infrastructure that will inspire them to work more productively.”

Mr. Valenzuela, who also serves as a Board Director of the Contact Center Association of the Philippines (CCAP), highlighted that opening the new office not only represents growth and expansion. The Ortigas HQ also signifies a new chapter in the company’s history as a committed partner of the Philippine Government in providing high-value job opportunities in the country.

Coun. De Leon-Rivera also stressed this, “We hope to have more companies like Visaya KPO who believes in giving back to the community by providing jobs which will benefit the constituents of Pasig City especially and the Greater Manila Area as well.”

Office Design

The main inspiration for the office design was the company core values. Each element in the new office was meant to inspire dedication and commitment, results-oriented, excellence, accountability and integrity, and the Filipino term malasakit (empathy). The core values, along with company’s mission and vision are also reflected in receiving area, cafeteria, meeting rooms, and hallways.

Office Location

The new Visaya HQ is in Brgy. San Antonio, a sprawling and vibrant business and residential community in Pasig City which provides conducive technology and safety infrastructures for IT-BPM companies. Brgy. San Antonio is also one of the most technologically advanced government units in the Philippines with business continuity measures proven during the global pandemic.

Located at the mid-point of the Metro Manila region, current and future employees of Visaya also have access to various modes of transportation, recreation, and government offices making it as an attractive place for talent acquisition.

Here are additional photos from the inauguration and celebration.

Visaya mass celebration
Visaya main entry
Visaya management team

Visaya was established in 2007 and is a member of the Contact Center Association of the Philippines (CCAP) and the Healthcare Information Management Association of the Philippines (HIMAP). Visaya specializes in contact center delivery, healthcare information management, finance and accounting delivery and IT management services.  Find out more about the company by visiting www.visayakpo.com.

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Visaya Knowledge Process Outsourcing Corporation

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

Facebook-f Instagram Linkedin

EXPLORE

  • About Us
  • Insights
  • Careers
  • Contact Us

SERVICES

  • Contact Center
  • Health Information Management
  • Finance and Accounting

CONTACT

  • apply@visayakpo.com
  • Privacy Policy
  • Terms of Services

© 2026 VISAYA, LLC. All rights reserved.

CONNECT WITH US
  • About Us
  • OMNICHANNEL CX SOLUTIONS
  • Technical Support Services
  • Back Office Outsourcing Services
  • Debt Collection Solutions
  • Customer Experience (CX) Services
  • HEALTH INFORMATION MANAGEMENT SERVICES
  • Chronic Care Management
  • Revenue Cycle Services
  • Medical Records Retrieval
  • Transitional Care Services
  • Telehealth
  • Finance and Accounting Outsourcing
  • General Ledger Maintenance
  • Accounts Payable Services
  • Accounts Receivable Services
  • Sourcing and Procurement Services
  • Order Fulfillment
  • Careers
  • Insights

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