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Customer Experience

Technical Support Representative

Full TimeOrtigasHybridPosted June 12, 2026

Deliver worldwide English-speaking technical support accelerated by an AI assist layer.

Responsibilities

  • Resolve technical issues across voice, chat, and email.
  • Use AI-suggested resolution steps and knowledge articles.
  • Escalate and document exceptions accurately.

Qualifications

  • Experience in technical support or helpdesk roles.
  • Strong troubleshooting and communication skills.
  • Comfortable with AI-assisted tooling.

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