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Visaya Knowledge Process Outsourcing Corporation
Visaya Knowledge Process Outsourcing Corporation

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

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© 2026 VISAYA, LLC. All rights reserved.

VISAYA Elects New CEO; Butch Valenzuela Remains as Chairman - VISAYA | Global IT-BPM Company
February 6, 2025

VISAYA Elects New CEO; Butch Valenzuela Remains as Chairman - VISAYA | Global IT-BPM Company

Julian Valenzuela, current Chief Operating Officer (COO) of VISAYA, was elected as the new President and Chief Executive Officer (CEO) of the company succeeding his father

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  • SERVICES
    Omnichannel CX Solutions
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    Customer Experience (CX)
    Health Information Management Services
    Chronic Care Management
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    Transitional Care Management
    Medical Records Retrieval
    Telehealth
    Finance and Accounting Services
    General Ledger Maintenance
    Accounts Payable
    Accounts Receivable
    Sourcing and Procurement
    Order Fulfillment
  • INDUSTRIES
    Healthcare
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  • February 5, 2025

VISAYA Elects New CEO; Butch Valenzuela Remains as Chairman

Julian Valenzuela, current Chief Operating Officer (COO) of VISAYA, was elected as the new President and Chief Executive Officer (CEO) of the company succeeding his father during the VISAYA board meeting, January 28. Butch Valenzuela meanwhile remains as Chairman. Other officers ratified were  Gigi Gayoso-Teves as Chief Financial Officer (CFO) and Treasurer, and Maria L. Valenzuela as Executive Vice President.

This change in leadership comes as the company celebrates its 18th year in the industry. As one of the only few Filipino-owned and managed companies in the local IT-BPM space, VISAYA is also gearing for further growth with a projected 76.44% growth in FTEs in the next two years.  

Julian as COO led strategic projects for the company which resulted in him being elected as members of the board for both the Contact Center Association of the Philippines (CCAP), and the Healthcare Information Management Association of the Philippines (HIMAP) for 2025/26. This commitment to growth is also underscored by VISAYA’s recent membership in the  IT and Business Process Association of the Philippines (IBPAP). 

Asked about the transition, Julian mentioned, “Every year, every month, every day has to be a leap of faith — because we have to give ourselves the motivation daily to come back in and continue the hard work that we do. I believe in our plan [for VISAYA], it’s just a matter of execution. So I ask everyone to take a leap of faith with me and let’s make a VISAYA that we can all believe in together.” 

The company currently operates in three (3) Philippine cities: Pasig (Ortigas), Dumaguete, and Bacolod; and one (1) in the United States: Las Vegas, Nevada.

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Visaya Knowledge Process Outsourcing Corporation

Founded in 2007, VISAYA KPO is a Filipino firm dedicated to top-tier service, blending innovation and quality with the cultural essence of ‘malasakit’ to foster lasting client relationships.

Facebook-f Instagram Linkedin

EXPLORE

  • About Us
  • Insights
  • Careers
  • Contact Us

SERVICES

  • Contact Center
  • Health Information Management
  • Finance and Accounting

CONTACT

  • apply@visayakpo.com
  • Privacy Policy
  • Terms of Services

© 2026 VISAYA, LLC. All rights reserved.

CONNECT WITH US
  • About Us
  • OMNICHANNEL CX SOLUTIONS
  • Technical Support Services
  • Back Office Outsourcing Services
  • Debt Collection Solutions
  • Customer Experience (CX) Services
  • HEALTH INFORMATION MANAGEMENT SERVICES
  • Chronic Care Management
  • Revenue Cycle Services
  • Medical Records Retrieval
  • Transitional Care Services
  • Telehealth
  • Finance and Accounting Outsourcing
  • General Ledger Maintenance
  • Accounts Payable Services
  • Accounts Receivable Services
  • Sourcing and Procurement Services
  • Order Fulfillment
  • Careers
  • Insights

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Whether you have type 1 or type 2 diabetes, it’s important to count your carbs and monitor your blood sugar while drinking. Remember, hard alcohol by itself

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All of these details are essential for an accurate assessment of your care needs, which will allow you to receive the coverage you need to pay for